A proof of delivery (POD) is a document the recipient signs to confirm they received a shipment — in the right quantity and in good condition. It's the carrier's and shipper's evidence that delivery was completed, and it's often what triggers payment.
What is proof of delivery?
When goods are handed over, the consignee signs the POD (on paper or a driver's device). That signature closes the delivery leg of the journey and protects the carrier against later claims that goods never arrived. A clean POD (no damage or shortage noted) confirms full, undamaged receipt.
What it includes
- Shipper and consignee details
- POD / delivery number and related order or bill of lading reference
- Delivery date and carrier
- Items, quantities, and condition on receipt
- Receiver's printed name, signature, and date/time
Free Proof of Delivery Template
Below is a free, blank proof of delivery template. The consignee signs it on receipt to confirm the goods arrived in the stated quantity and condition. Download the proof of delivery template
Why POD matters
- Payment trigger: many contracts and freight invoices are payable on a signed POD.
- Dispute protection: it's the record that settles "we never got it" claims.
- Exceptions: the receiver should note any shortage or damage before signing — a clean signature waives those claims.
POD vs. bill of lading
A bill of lading is the contract of carriage and document of title issued when goods are picked up; the POD is the signed confirmation that those goods were delivered at the other end.
FAQ
What is proof of delivery (POD)? A document the recipient signs to confirm a shipment arrived in the correct quantity and condition. It is the carrier’s and shipper’s evidence that delivery was completed.
Why is proof of delivery important? It often triggers payment of the freight or goods invoice, protects the carrier against false non-delivery claims, and records any damage or shortage.
What is the difference between a POD and a bill of lading? A bill of lading is issued at pickup as the contract of carriage and title document; a POD is signed at delivery to confirm receipt.
What should the receiver do before signing a POD? Check the quantity and condition and note any shortage or damage on the POD before signing — a clean signature confirms full, undamaged receipt.
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